Texas Consumer Rights & Information

This notice is provided in compliance with Texas Health and Safety Code § 181.105.

How to Request Your Health Care Records

You have the right to access and obtain copies of your health records. To request these, please follow these steps:

  1. Submit a Written Request: You must provide a written request to our office. You may do this in person, by mail, or via email at info@ccchiro-sa.com.
  2. Required Information: Please include your full name, date of birth, contact information, and specific records or dates of service you are requesting.
  3. Timeline: We will process your request and provide access as required by law, typically within 15 business days of receiving your written request.

How to Contact Our Licensing Authority

For questions regarding professional standards or licensure, you may contact the Texas Board of Chiropractic Examiners:

  • Website: tbce.texas.gov
  • Phone: (512) 305-6700 or (800) 821-3205
  • Address: 1801 Congress Avenue, Suite 10.500, Austin, TX 78701

How to File a Consumer Complaint

If you wish to file a formal complaint regarding medical record privacy or other consumer concerns, please use the following resources:

  • Office of the Attorney General (Consumer Protection Division):
  • Texas Board of Chiropractic Examiners Complaint Portal:
    • Website: TBCE Online Complaint Portal
  • Internal Resolution: We encourage you to first contact our Privacy Officer at (210) 372-5462 to address any immediate concerns.